What You Need to Know About Renting

Even if you know exactly where you want to rent a home, how much you have to spend and what type of house or flat you wish to secure, it can still be helpful to use an agent to identify the exact property that matches your criteria.

With over 25 years combined experience in lettings, our lettings team is expertly placed to match you with your perfect properties.

The tenants section of our website has been designed to provide you with all the information you will possibly require if you are looking for property to let.

Links Estate Agency is incredibly experienced and all our branches are staffed by local experts, so you can be sure of receiving the best service when you take a look at our properties to let. We aim to stand apart from our competitors by offering a seamless lettings experience that allows you to easily find your ideal place to live and sign up to a tenancy in a stress-free manner.

We are proud to boast an extensive supply of quality property to let and our home guides and consultants are experts on the local area.

Below, we have compiled a list of common questions and answers asked by tenants. Should you have further questions please don't hesitate to get in contact with us.

Once you have found a property to let which meets your needs, we will conduct a reference check and contact your guarantors if required. Our staff will then work to draw up a tailor-made tenancy agreement to ensure your rights are protected.

They will then register your deposit in accordance with the mydeposits deposit protection scheme. On the day you move in, we will provide an inventory and verify the condition of the property. You should check this carefully as soon as you receive it as this helps to protect both you and the landlord over the course of the tenancy.

You can view all of our available properties to let here.
In addition to offering a thorough service prior to you moving into your new home that adheres to all of the relevant legal requirements, we are dedicated to assisting you throughout your tenancy.

If your landlord has chosen to have Links manage the property and experience a problem – such as a power failure, the breakdown of a property appliance or a security issue – our team will be on hand to help.

Once we are made aware of any issues in a rented home that we manage, one of our team will immediately seek approval from the landlord for the necessary works to be completed.

We are also on hand to assist should you either wish to renew your tenancy or give notice to leave in accordance with your tenancy agreement.
The legal requirement for Landlords to Protect their tenants’ deposit came into effect on 6th April 2007 and rules that every landlord in the country must register the Tenancy deposit they receive from a tenant with an Assured Shorthold Tenancy into a government approved scheme. Links Estate Agents are registered for this purpose with mydeposits, which is a deposit protection scheme that is approved by the government.

It is designed to ensure the highest level of transparency and honesty is achieved when dealing with Tenancy deposits with each scheme providing a free adjudication service to help resolve any dispute that may occur between a landlord and a tenant with respect to the distribution of the Tenancy deposit at the end of the Tenancy.

There are many benefits of the mydeposits deposit protection scheme to both landlords and tenants. Providing a tenant complies with the terms of their tenancy agreement, returns in a good, clean condition and does not damage the property they have lived in and pay their rent and bills throughout, mydeposits aims to ensure they should get their deposit back.

For landlords, the inclusion of a free and independent dispute resolution service is a significant advantage.

Landlords must register any deposit they receive in a recognised custodial scheme within 30 days of the tenancy start date. In addition to registering putting a deposit into a deposit protection scheme, landlords have several other responsibilities. For instance, they have only 30 days from the receipt of a deposit to provide tenants with a range of details, including the name and contact details of the scheme which they are using and details of its dispute service.

They must also document under which circumstances they would claim some or all of the deposit at the end of a tenancy and how the tenant can apply to get it back.

By choosing Links as a letting agent, landlords do not have to worry about any issues relating to the registering of the deposit. We are experienced and knowledgeable in this area and will carry out every step of the process with our landlords and tenants in mind, always adhering to the legal requirements.

In the event of a dispute, monies protected by the scheme will continue to be held to the scheme’s order until a resolution has been reached. This gives both landlords and tenants a high level of security and allows for time for a compromise to be reached or a decision made.

At Links, when undertaking an inventory check, clear colour photographs of all properties, their contents, fixtures and fittings are taken prior to a tenancy and again at the end. This limits the potential for a dispute to occur, although inevitably there are still occasions when a tenant disagrees with a Landlord’s claim.

Should this be the case, they should refer to the details of the dispute adjudication service provided at the start of their tenancy. Links is a member of mydeposits Tenancy deposit protection and dispute resolution service , which prioritises speedy and fair resolutions.

Landlords who let their properties through Links will find we take all the stress and effort out of dealing with registration of the deposit. We will take the tenancy deposit from a tenant at the start of their tenancy and register it with the mydeposits, at the end of the term and with the agreement of both parties, we will then distribute the Tenancy deposit speedily and efficiently.

All parties can be entirely confident that their details are held in strict confidence and in accordance with the Housing Act 2004. We have compiled a list of common questions and answers asked by tenants. Should you have further questions please don't hesitate to get in contact us.
You can browse our portfolio of rental properties online or in one of our offices, before arranging viewings with a member of our experienced and knowledgeable team. Once you have found the property you wish to rent, we will be delighted to proceed with your application.

You can view all our available properties here.
It is normal practice for any good letting agent to check your suitability to rent the property, and we are no different. We will ask for details of your employer and a previous landlord who can verify your suitability for a new tenancy, as well as running checks with a credit referencing agency. We will confirm your right to live and work in the UK and seek proof of your identity and that of anyone living with you.

If you do have any credit issues or you believe there is any other information that may affect you passing our referencing procedure, it is best to tell us straight away.
Some landlords might ask for a guarantor if they are not satisfied your earnings are quite enough to cover the rent or if you have previous credit issues.

This is not uncommon and you should not be concerned. You must choose someone to be your guarantor who lives in England or Wales and can cover your rental commitment in the event of a default. The same reference checks are then carried out for your guarantor as were done for you.
Landlords require a tenancy deposit to protect the property against any damage you might cause during your tenancy.

They can only charge for any cleaning, damage or issue that goes above normal wear and tear and this will be assessed at the end of your tenancy, with the aid of a detailed inventory and schedule of condition. Similarly, the deposit can be held against non-payment of rent.
It is a legal requirement that all deposits are held in a government-backed Tenancy Deposit Protection Scheme.

Links Estate Agency adheres to this and will ensure all tenancy deposits are lodged in a suitable scheme. We can also provide details of where your tenancy deposit is being held.
This is a legal document that states the precise terms and conditions of the tenancy and is designed to protect both you and the landlord.

Links Estate Agency can draw up bespoke tenancy agreements to include specific circumstances outlined by either party.
If you feel there is a problem that needs fixing, an appliance to be repaired or general maintenance work that is due on a property that we manage, you should contact us immediately.

We will inform your landlord and, if necessary, call upon one of the many trusted tradesmen on our extensive database of contractors. You should be aware that if you cause damage you will usually be required to cover the cost of repairing it.
Your landlord and their managing agent must give you sufficient notice if they wish to enter the property, except in the case of an emergency, such as a burst pipe.
By signing a tenancy agreement, you are agreeing to abide by all the terms contained within it. The most common duties you must perform as a tenant are to pay your rent on time, pay household bills without delay, report any damages you notice and maintain the cleanliness of the property.
You will need to purchase a contents insurance policy to the value of possessions you are bringing into the property. Links Estate Agency advise you to have specialist insurance which covers both their own belongings and those of the landlords against accidental damage caused by you. You can get specialist tenant insurance here.
Your landlord must enter into a period of negotiations with you and we will be happy to mediate at this time to help find a satisfactory outcome.
Once the initial fixed term has come to an end, it is often possible to renew it so you can continue living at a property. As the term comes into its final months you should talk to us and we can advise on your landlord's willingness to extend your stay.
A period of notice will be set out in your tenancy agreement and you must give this when you intend to leave. Providing you follow this, it is easy to move out of a property, as long as you respect the timescales and procedures that are in place. You should tell us as soon as you have decided to move out and we will advise on your next steps.
When you move out we will conduct a check-out service and examine your inventory. We will report the results to both you and the landlord. Your deposit will then be returned in accordance with mydeposits tenancy deposit protection scheme, less any deductions.